Accessibility in Online Learning: Web Accessibility Process Manual

Preface

Background

UBC Koerner Library - photo by Nick Wiesner
Photo by Nick Wiesner

The "Web Content Accessibility" project, proposed by the University of British Columbia, Vancouver, was funded by BC campus in 2005. The main goals of this project were to improve usability for disabled learners. A number of modules from a variety of existing electronic courses in the Faculty of Education at the University of British Columbia were analyzed. Through consultation and collaboration with users, advocacy groups and other university and government agencies, Special Education and Technology – British Columbia (SET-BC) and Simon Fraser University (SFU), procedures were developed for encoding these different modules so that they were made as “user friendly” as possible for persons with disabilities. These procedures were tested by making adaptations and necessary changes inside WebCT (the University-wide supported CMS). The ultimate goal was to provide online learners with disabilities, who were academically qualified, with full, fair and equal access to all university services, and programs. The project did not entail any modification of the academic standards of the University or the elimination of the academic evaluation of students. All steps in this process were carefully monitored and recorded. The deliverables were a manual of procedures for operationalization, and five workshops/modules to facilitate online accessibility anywhere distance education is offered.

Accessibility in Online Learning: Web Content Accessibility Process Manual

This Process Manual provides a guide that helps web developers, instructional designers and instructors responsible for, and involved in, developing online course materials to enhance their content and to make it more accessible. The Manual also provides a guide that serves as a readily available professional development reference document. At the beginning of this Manual you will find a brief description of the situation at post-secondary institutions, especially UBC, regarding adjustments of their online materials to students with disabilities, as well as a framework for working on this project. A description of various disabilities will follow, where we will focus on specific student needs. Next, you will be able to learn about legal requirements and existing standards for creating web content. Practical steps and procedures will be described and explained in respect to different elements of online material design, together with several ways for testing and assessing accessibility. At the end of the Manual, you will find a list of additional resources for further exploration.

Accessibility Workshops

Wheelchair symbol holding a laptopOnline workshops on accessibility (delivered in the period August 21 to 25, 2006) offered an opportunity for interaction and knowledge sharing. We hope that the provided presentations (PowerPoint slides) or archived sessions will be a good starting point for improvement.

You may listen to the sessions or download the presentations by selecting the appropriate link below:

Important technical notes for the webcasts:

When you access the virtual classroom for the first time, you may be prompted to run the setup wizard. It is strongly recommended to you to so if you haven’t used Horizon Wimba Live Classroom before. You only need to do this the first time you access a Live Classroom event or recording.

Technical requirements:

PowerPoint slides

  1. Web Accessibility Basics
  2. Coding an Accessible Site
  3. Accessible Multimedia Content
  4. Creating Usable Content
  5. Disabilities and Assistive Technology

Horizon Wimba Webcasts

  1. Web Accessibility Basics
  2. Coding an Accessible Site
  3. Accessible Multimedia Content
  4. Creating Usable Content (technical error, only last 15 minutes available)
  5. Disabilities and Assistive Technology

At the suggestion of the participants, we have created a blog on accessibility to accompany the workshops. It contains some additional information, and useful links and comments. http://weblogs.elearning.ubc.ca/accessibility/

Acknowledgements

The core project team consisted of three members, Natasha Boskic (a Project Manager), Kirsten Bole (a junior program analyst) and Nathan Hapke (a third-year Computer Sciences student at UBC), but a large number of other people contributed to this project. We would like to thank the following individuals and institutions for their input and advice:

Additional thanks to BCcampus for making this project possible.

Next steps

The new one-year project, Accessible Media, (funded by BCcampus as well) starting in September 2006, will move from the general accessibility issues to a more specific field. With constant technical IT improvements, the electronic learning environment has becoming a space that is more and more based on rich media, which includes audio and video clips, animations and simulations. Numerous presentations, workshops, tutorials, etc. are done online, usually in real time and then archived for later review or references. We have to keep in mind that disability does not mean a complete loss of a specific ability. Most often people have a combination of impairments with various level of severity (Skills for Access http://www.skillsforaccess.org.uk/index.php). Making online content more accessible does not imply stripping it down to a plain text based page, but meeting the needs of every learner. “Accessible Media” will produce video and audio components accompanied by transcripts or captions. Those media elements, as well as a new Process Manual for Accessible Media will be available to educators through BCcampus Shareable Online Learning Resources (SOL*R) repository.

Contact

Natasha Boskic: natasha.boskic (at) ubc.ca

Kirsten Bole: kbole (at) interchange.ubc.ca

Nathan Hapke: nhapke (at) interchange.ubc.ca

External Programs and Learning Technologies
Faculty of Education
The University of British Columbia
1304-2125 Main Mall
Vancouver, BC V6T 1Z4
Phone: 604.822.
Email: eplt.educ@ubc.ca

This Process Manual is available in HTML and in printable PDF format.